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Ocean World Lines’ (OWL) maintains regionalized Documentation Services Centers, conveniently located at our New York, Miami, Los Angeles, Seattle and Chicago offices.
Our “Doc’s” department prides itself on having one of the fastest bill-of-lading turnarounds for NVO’s in the United States. Ninety-eight (98%) of all bills are returned to our customers within 24 to 48 hours after receipt of final shipment instructions.
OWL is unique in that we have a Specialized Customer Service group within our Center to better serve the needs of our customers and ensure that their requirements are met in a timely manner. We are constantly monitoring and bringing innovations to our center in an effort to guarantee a 100% bill-of-lading turnaround within 48 hours.
You can rely on OWL -----
Please contact your Customer Service Representative according to list below:
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United States New York (Head Office)
Ocean World Lines, USA
1981 Marcus Avenue, Suite E-100
New Hyde Park, NY 11042
Andrea Martens
andrea.martens@pacer.com
Tel: 516-616-2401
Fax: 516-616-2472
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United States Atlanta (Office)
Ocean World Lines, USA
673 Roper Road
Canton, GA 30115
Karen Miles
karen.miles@pacer.com
Tel: 770-740-8202
Fax: 770-740-8098
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United States Chicago (Office)
Ocean World Lines, USA
300 Park Blvd., Suite 350
Itasca, IL 60143
Carrie Murphy
carrie.murphy@pacer.com
Tel: 630-773-0882
Fax: 630-773-0575
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United States Long Beach (Office)
Ocean World Lines, USA
444 West Ocean Blvd., Suite 1750
Long Beach, CA 90802
Robert Doktorczyk
robert.doktorczyk@pacer.com
Tel: 562-983-3880
Fax: 562-983-1701
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United States Miami (Office)
Ocean World Lines, USA
8350 NW 52nd Terrace, Suite 304
Miami, FL 33166
Randy Smith
randy.smith@pacer.com
Tel: 305-639-1900
Fax: 305-639-1911
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United States Norfolk (Office)
Ocean World Lines, USA
1604 Hilltop W. Executive Center #320
Virginia Beach, VA 23451
Kim Tuthill
kim.tuthill@pacer.com
Tel: 757-422-9506
Fax: 757-422-9740
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United States Cincinnati (Office)
Ocean World Lines, USA
3940 Olympic Blvd. Ste 400
Erlanger, KY 41018
Alyson Keys
alyson.keys@pacer.com
Bev Prim
beverly.prim@pacer.com
Tel: 859-372-6790
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United States San Francisco (Office)
400 Oyster Point Blvd., Ste 307
So. San Francisco, CA 94080
Elic Suazo
elic.suazo@pacer.com
Tel: 650-872-1101
Fax: 650-872-1131
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United States Seattle (Office)
Ocean World Lines, USA
901 Powell Avenue SW, Ste 111
Renton, WA 98057
Roland Cardoza
roland.cardoza@pacer.com
Tel: 425-255-8959
Fax: 425-254-1642
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